Effective date: September 23, 2026
Zero Hazard, LLC (“Zero Hazard,” “we,” “us”) operates the website zerohazard.net. This policy explains what information we collect when you visit the site or contact us, how we use it, and the choices you have. We keep it short because our data practices are simple: we collect what we need to answer your request and schedule an estimate, and nothing else.
Information you give us
When you fill out a contact, estimate, or service-request form, or call or text us, we receive the information you provide: typically your name, phone number, email address, the property address, and a description of the work you need. We use it to respond to you, schedule an on-site estimate, prepare a proposal, and perform the work you hire us for. We may keep it in our records for as long as needed to serve you and to meet our record-keeping and regulatory obligations as a licensed abatement contractor.
Text messages
If you give us your mobile number, we may text you about your estimate or job (for example, to confirm an appointment time). Message and data rates may apply. You can stop text messages at any time by replying STOP or by telling us by phone or email. We do not send marketing text messages without your consent.
Information collected automatically
Like most websites, zerohazard.net uses cookies and similar technologies through the following services:
- Google Analytics 4 helps us understand how visitors use the site (pages viewed, approximate location, device type). Google Analytics uses cookies and may collect your IP address and device identifiers. You can opt out with the Google Analytics opt-out browser add-on.
- Google Ads conversion tracking tells us when a visit that came from one of our ads leads to a form submission or phone call, so we can measure our advertising. You can manage ad personalization at adssettings.google.com.
- Google reCAPTCHA protects our forms from spam and abuse. Its use is subject to the Google Privacy Policy and Terms of Service.
- Server logs: our hosting provider (IONOS) records standard technical information such as IP address, browser type, and pages requested, for security and troubleshooting.
We do not use this information to identify you personally, and we do not sell it.
How we share information
We do not sell, rent, or trade your personal information. We share it only:
- with people and companies who help us do the work you hired us for (for example, the independent air-monitoring firm that performs clearance testing, the licensed disposal facility, or a laboratory) and only the information they need;
- with regulators when the law requires it (for example, the Connecticut Department of Public Health notification for an abatement project includes the job address);
- with service providers that run our website, email, and phone systems (such as IONOS and Google), who process data on our behalf;
- when required by law, subpoena, or court order, or to protect our rights or safety.
Your choices
You can contact us without using the website by calling (860) 416-0229. You can decline cookies in your browser settings; the site will still work. You can ask us to correct or delete the personal information we hold about you by emailing us at the address below. We will honor the request unless we need the information to complete a job or meet a legal record-keeping requirement.
Children
Our services and website are intended for adults and businesses. We do not knowingly collect personal information from children under 13.
Security
We use reasonable administrative and technical safeguards, including encrypted (HTTPS) connections, to protect the information we collect. No method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.
Links to other sites
Our site may link to other websites (for example, state regulatory pages). We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. The effective date at the top tells you when it was last changed. Continued use of the site after a change means you accept the updated policy.
Contact us
Zero Hazard, LLC
Farmington, Connecticut
Phone: (860) 416-0229
Email: crosales@zerohazard.net or srosales@zerohazard.net